Agent contact should not be required when an eligible product supports a compliant online purchase.
The FIG platform vision
More than a website. A simpler way to shop for and manage insurance.
Freedom Insurability Group is being developed as a direct-to-consumer insurance platform where people can learn, shop, apply, purchase eligible coverage, manage policies, and access insurance cards in one place.
How FIG is being built
Customers should be able to choose how they buy insurance.
Customers should still be able to request professional assistance for questions or complex coverage needs.
FIG will continue following its philosophy: Educate First. Recommend Second. Sell Last.
Shopping, policies, cards, documents, claims, and support should be easier to find and understand.
Platform roadmap
What is available, in development, and planned
Features will become available in stages based on carrier approvals, technology integrations, licensing, compliance, security, and product availability.
Available now
The current FIG experience
These features are currently available as part of the developing FIG website experience.
Plain-language insurance education
Customers can learn about insurance products, common terms, coverage options, and important questions in understandable language.
Insurance product pages
FIG currently provides educational pages for auto, home, renters, life, health, pet, business, dental, and vision insurance.
Shop Insurance hub
Customers can choose an insurance category, learn about coverage, and begin the introductory shopping process.
Quote-start intake
Customers can select a product, location, shopping preference, and basic contact information to begin their insurance journey.
Self-service or licensed-help choice
Customers can indicate whether they prefer to continue online independently or receive help from a licensed professional.
FIG request reference numbers
Each completed quote-start request receives a unique reference number for easier tracking and follow-up.
Learning Center and FIG Myth Busters
Visitors can learn through simple educational content and interactive insurance myth-and-fact experiences.
Customer account preview
A visual demonstration shows how future policy, document, claims, insurance-card, and digital-wallet tools may be organized.
In development
The next FIG platform features
These features are part of the active development roadmap but are not yet fully connected to live carrier or customer systems.
Carrier quote routing
Product and state information will route eligible customers to approved carrier or comparative-rater experiences.
Product-specific applications
Different insurance categories will use applications designed around their specific underwriting and eligibility questions.
Customer account foundation
Secure registration, sign-in, account recovery, identity verification, and customer-profile tools will replace the current preview.
Policy dashboard structure
Customers will be able to organize supported policies, carrier details, coverage dates, documents, and renewal information.
Claims resource center
FIG will help customers find the correct carrier claim phone number, online reporting page, and claim-status tools.
Carrier and product management
FIG administrators will manage product availability, carrier links, supported states, and shopping paths from centralized systems.
Agent and manager access
Licensed professionals will eventually receive role-based access to assigned products, carriers, customers, commissions, and follow-up activity.
Automated customer communication
The platform will support confirmations, reminders, renewal notices, policy updates, and appropriate follow-up messages.
Planned
The long-term FIG vision
These features represent the broader InsurTech platform FIG is working toward.
Embedded quote engines
Eligible customers will be able to compare and complete quotes inside the FIG experience when approved integrations support it.
Direct online purchasing
Customers will be able to apply for and purchase eligible products without mandatory agent contact when carrier and regulatory requirements allow.
Real-time carrier connections
Approved integrations may provide policy status, documents, billing information, renewals, and supported servicing tools.
FIG mobile applications
Customers will be able to access FIG through mobile experiences designed for supported iPhone and Android devices.
Apple Wallet access
Eligible insurance cards or FIG policy passes may be added to Apple Wallet when carrier data and wallet requirements permit.
Google Wallet access
Eligible insurance cards or FIG passes may be available through Google Wallet on supported devices.
Samsung Wallet access
FIG plans to support compatible Samsung Wallet experiences when the necessary integrations and permissions are available.
Unified insurance-card center
Customers will be able to access supported auto, health, dental, vision, pet, and other insurance cards from one place.
AI-powered insurance guidance
Future tools may help customers understand terminology, navigate forms, compare available paths, and identify when licensed help is appropriate.
Expanded policy servicing
Customers may eventually manage supported payments, beneficiaries, household members, documents, renewals, and policy-change requests.
Important platform information
Roadmap descriptions explain FIG’s development goals and do not guarantee that a specific feature, carrier, product, state, integration, or release date will become available.
Direct purchasing, policy access, claims tools, insurance cards, and digital-wallet availability will depend on carrier participation, regulatory requirements, licensing, underwriting, data access, security reviews, and technology compatibility.
Insurance coverage is not created or active until an authorized carrier confirms that all applicable application, underwriting, payment, and policy-issuance requirements have been completed.
Explore the developing FIG experience
Start with education or begin shopping today.
Learn about coverage, select an insurance product, and choose whether to continue independently or request licensed help.